Report faults to your service provider if you experience problems with your broadband service.
It is your service provider who pays out any interruption compensation.
I have a problem with my internet
We'll guide you through some checks and get you back online.
For businesses only
We have damaged a fiber cable
This form is used to report damage to fiber infrastructure outside customer premises, particularly on public or municipal land. Reports can be submitted by external companies performing excavation or construction work.